FAQ

Check-in: 3:00 PM
Check out: 12:00 PM (ask our reception for late check out)

Our guests can leave their luggage in the complimentary baggage deposit before check-in and after check-out.

Our reception is open 24/7 and is ready to welcome you.

Yes, we gladly accept payments by American Express, Visa, Diners, Carta Si, Master Card, Carte Blanche and JCB.

For information on cancellation and charges, please check terms & conditions of the rate type during the online booking process. The cancellation and no-show fee are equal to the total amount of your reservation.

Yes, for a small daily fee you may leave your car in our underground guarded parking.

Every room at Montebello Splendid is equipped with Internet TV; through a wireless keyboard you can easily surf the web, check your mail account and print your most important documents. Every room and common area of the hotel is also covered by a fast WI-FI Internet connection.

Yes, our staff will gladly assist you to reserve a car, and will contact car rental companies such as Hertz and Avis for you, or directly arrange for limousine service.

Yes, our staff is always ready to make reservations to the most important museums and monuments in Florence for you.